Terms & Conditions of
Service & Operations

Welcome to the official website of Prajha Trust ("Trust", "We", "Us", or "Our"). By accessing, browsing, submitting forms, enrolling in programs, or donating via www.prajhatrust.org or associated subdomains, you ("User", "Donor", "Parent", or "Visitor") acknowledge that you have read, understood, and agreed to be legally bound by these Terms and Conditions ("Terms").

If you do not agree with any part of these Terms, you must immediately discontinue use of this website and our digital platforms.

Prajha Trust is a legally constituted Public Charitable Trust established in Chennai, Tamil Nadu, India under the Indian Trusts Act, 1882:

• Registered Name: Prajha Trust
• Year of Establishment: 2019
• Registered Office: Plot No.18, First Avenue, Pallava Garden, Old Pallavaram, Chennai, Tamil Nadu 600117, India.
• Tax Exempt Status: Registered under Section 12A and Section 80G of the Income Tax Act, 1961.
• Primary Mission: Provision of early intervention, education, life skills training, autism awareness, and community living support for individuals with learning disabilities and special needs.

All content available on this website—including text, graphics, logos, emblems, icons, images, audio clips, video recordings, software code, educational guides, and therapy curriculum—is the exclusive property of Prajha Trust or its content suppliers and is protected under Indian Copyright laws, Trademarks Act, 1999, and international IP treaties.

Permitted & Restricted Usage

• Personal Non-Commercial Use: You are granted a limited, non-transferable license to view, download, and print pages for non-commercial personal reference or educational awareness.
• Prohibited Reproduction: You may not modify, copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, or sell any content or curriculum obtained from Prajha Trust without prior express written authorization.
• Trademark Protection: The name "Prajha Trust", the stylized trust logo, and program titles like "Autism Guidance Seva" are registered trademarks. Unauthorized use is strictly prohibited.

Users agree to use our website and portals strictly for lawful, non-commercial purposes aligned with our charitable mission.

• No Malicious Activity: You must not introduce viruses, trojans, worms, logic bombs, or other technologically harmful material.
• No Unauthorized Scraping: Automated data extraction (scraping, crawling, spidering) of donor directories or parent records is strictly prohibited.
• No Misrepresentation: You must not impersonate any trustee, staff member, parent, or donor associated with Prajha Trust.
• Security Integrity: You must not attempt to gain unauthorized access to our cloud servers, administrative dashboard, or payment databases.

Prajha Trust relies on voluntary contributions to fund autism therapy, parent counseling, and community welfare programs:

• Voluntary Nature: All donations made to Prajha Trust are voluntary financial contributions.
• Indian Tax Deduction (80G): Donations made by Indian taxpayers qualify for 50% tax deduction under Section 80G of the Income Tax Act, 1961.
• PAN Requirement: To claim 80G benefits and receive Form 10BD acknowledgment, donors must provide a valid Indian Permanent Account Number (PAN) at the time of payment.
• Foreign Contributions (FCRA): Donations received from foreign currency accounts or non-resident individuals are processed strictly through designated FCRA banking channels in compliance with Foreign Contribution Regulation Act regulations.
• Receipt Dispatch: Official electronic tax receipts are emailed to donors within 3 to 7 business days of successful payment confirmation.

Exceptions for Refund Claims

Because Prajha Trust is a non-profit charitable organization that immediately deploys donated funds toward beneficiary care, donations are generally non-refundable.

Refunds will be considered exclusively under the following verified technical circumstances:

• Duplicate Transactions: If an accidental duplicate transaction occurs due to technical glitch or gateway timeout.
• Payment Gateway Error: If an incorrect amount was debited due to payment portal error.
• Time Limit for Refund Request: Written refund requests must be submitted within seven (7) calendar days of the transaction date by emailing prajhatrust.org@gmail.com with transaction proof.
• Processing SLA: Approved refunds will be credited back via the original payment method within 10 to 14 business days, after deducting applicable payment gateway charges.

Participation in Prajha Trust educational programs, early intervention camps, and Autism Academy activities is subject to specific administrative terms:

• Intake Assessment: Enrollment of children in therapy programs requires a preliminary assessment by Prajha Trust specialists.
• Parental Involvement: Effective intervention requires active parent participation. Parents agree to follow customized home guidance activities.
• Attendance Standards: Regular attendance is required to maintain student placement in specialized training cohorts.
• Code of Conduct: Parents, caregivers, and staff are expected to maintain a respectful, supportive, and safe environment at all trust centers.

The content provided on this website and during Prajha Trust guidance sessions is for educational, developmental, and informational purposes only:

• Not Emergency Medical Advice: Information provided by Prajha Trust does NOT constitute clinical psychiatric or emergency medical diagnosis or treatment.
• Consult Qualified Physicians: Parents should always seek advice from qualified developmental pediatricians or medical professionals regarding medical conditions.
• Individual Outcomes: Growth and development outcomes for special needs children vary based on individual profiles. Prajha Trust makes no guaranteed warranties of specific medical outcomes.

Our website may contain links to third-party portals, government educational sites, news outlets, or payment gateways (such as Razorpay).

Prajha Trust does not control or monitor external websites and assumes no responsibility for their content, security, or privacy practices. Accessing linked third-party sites is at your own risk.

To the fullest extent permitted by applicable Indian law, Prajha Trust, its trustees, founders, officers, employees, volunteers, or agents shall not be liable for any direct, indirect, incidental, consequential, special, or punitive damages arising out of:

• Your access to, use of, or inability to access our website or services.
• Any technical interruption, payment gateway downtime, or server transmission delay.
• Any unauthorized access to or alteration of your transmissions or data.

You agree to defend, indemnify, and hold harmless Prajha Trust, its board of trustees, employees, educators, therapists, and volunteers from and against any claims, liabilities, losses, damages, costs, or legal expenses (including reasonable attorney fees) arising from your breach of these Terms or unauthorized use of our digital platforms.

These Terms and Conditions shall be governed by, construed, and enforced strictly in accordance with the laws of the Republic of India, without regard to principles of conflicts of law.

Official Legal Contact

Prajha Trust reserves the right to update, modify, or revise these Terms at any time without prior individual notice. Revisions become effective immediately upon posting to this page.